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Fortinet FC-10-P231F-211-02-12 FortiCare RMA Courier 1Y Extended
- Service Type: FortiCare RMA Courier
- Duration: 1 Year
- Coverage: Advanced Hardware Replacement
- Replacement Method: Courier Delivery
- Benefit: Minimizes network downtime
- Target Product: Eligible Fortinet Security Appliances
- Activation: Requires registration with Fortinet
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Typically 1-2 handling + 3-7 transit days
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For government, enterprise, data center, and small business customers.
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Product Overview
The Fortinet FC-10-P231F-211-02-12 is a 1-year FortiCare RMA Courier service contract. This service provides advanced hardware replacement with courier delivery for eligible Fortinet products. It ensures minimal downtime by offering a replacement unit shipped via courier before the faulty unit is returned.
Technical Information
| Product Type | FortiCare Service Contract |
| Service Level | RMA Courier |
| Term | 1 Year |
Additional Specifications
| Coverage | Advanced Hardware Replacement |
| Replacement Shipping | Courier |
Product Description
The Fortinet FC-10-P231F-211-02-12 is identical in function to other FortiCare RMA Courier contracts, providing a 1-year term of advanced hardware replacement service. This service is crucial for organizations relying on Fortinet security appliances to maintain uninterrupted network operations. The core benefit lies in the 'RMA Courier' designation, which signifies that Fortinet will dispatch a replacement unit via courier service, often before the defective hardware is returned by the customer. This proactive approach to hardware replacement is designed to drastically reduce Mean Time To Repair (MTTR) and minimize the impact of hardware failures on network availability and security. The service covers eligible Fortinet products, ensuring that critical security infrastructure can be restored quickly. The 1-year duration provides a defined period of support, offering peace of mind and predictable service levels for hardware maintenance. Customers purchasing this service contract should ensure it is registered and associated with their specific Fortinet hardware. The FortiCare RMA Courier service is a key component of Fortinet's support ecosystem, aimed at providing enterprise-grade reliability and rapid response to hardware issues. It complements the software updates and technical support typically included in broader FortiCare packages by focusing specifically on the physical integrity of the deployed devices.