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Fortinet FC-10-L0200-247-02-12 with 1 Year 24X7 Forticare
- 24x7 technical support
- Firmware updates and upgrades
- Access to FortiGuard security services
- Hardware replacement services
- Online support portal access
- Service contract for FortiGate devices
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Typically 1-2 handling + 3-7 transit days
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For government, enterprise, data center, and small business customers.
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Product Overview
This product represents a 1-year subscription to Fortinet's FortiCare 24x7 support services for a FortiGate appliance. It ensures continuous access to technical assistance, firmware updates, and security services.
Technical Information
| Service Type | FortiCare 24x7 |
| Subscription Duration | 1 Year |
Additional Specifications
| Product Compatibility | FortiGate Appliances |
| Support Level | 24x7 |
Product Description
FortiCare 24x7 is Fortinet's comprehensive support service designed to ensure the optimal performance and security of your FortiGate devices. This subscription provides round-the-clock access to Fortinet's expert technical support team, enabling rapid resolution of any issues that may arise. It is crucial for maintaining the operational integrity and security posture of your network infrastructure. Included in this service are regular firmware updates and access to FortiGuard security services. These services deliver up-to-date threat intelligence, antivirus definitions, intrusion prevention signatures, and web filtering databases, protecting your network from the latest cyber threats. The subscription also typically includes hardware replacement services, ensuring minimal downtime in case of device failure. This specific SKU, FC-10-L0200-247-02-12, denotes a 1-year commitment to FortiCare 24x7 support. It is essential for organizations that rely heavily on their FortiGate security appliances and require continuous, high-level support to maintain business continuity and security. The service is managed through Fortinet's online support portal, providing a centralized platform for case management and resource access.
