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Fortinet FC-10-FSM3G-211-02-12 FC FSM-3500G RMA Courier Extended
- FortiCare advanced support
- RMA (Return Merchandise Authorization) service
- Courier hardware replacement
- Extended service contract
- For FortiManager FSM-3500G
- Minimizes downtime for management appliance
- Ensures continuity of security management
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Typically 1-2 handling + 3-7 transit days
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For government, enterprise, data center, and small business customers.
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Product Overview
The Fortinet FC-10-FSM3G-211-02-12 is a FortiCare service for the FSM-3500G, providing RMA Courier Extended support. This service ensures rapid hardware replacement for the FortiManager appliance.
Technical Information
| SKU | FC-10-FSM3G-211-02-12 |
| Product Type | Support Service |
| Brand | Fortinet |
Additional Specifications
| Service | FortiCare RMA Courier Extended |
| Duration | 1 Year (implied by -02-12 suffix) |
| Device Compatibility | FortiManager FSM-3500G |
Product Description
The Fortinet FC-10-FSM3G-211-02-12 is a FortiCare support contract tailored for the FortiManager FSM-3500G appliance. This service package includes advanced technical support and a streamlined Return Merchandise Authorization (RMA) process, featuring courier-based hardware replacement. It is designed to ensure the continuous operation of the central security management platform. As the FortiManager is a critical component for managing multiple Fortinet security devices, its uptime is paramount. This service ensures that any hardware failure with the FSM-3500G is addressed promptly through expedited courier delivery of a replacement unit. This minimizes the potential impact on the overall security infrastructure and management capabilities of the organization. The '-211-02-12' suffix typically indicates a 1-year service duration. This FortiCare offering provides organizations with the assurance that their investment in Fortinet's management solutions is protected by robust support and rapid hardware remediation, ensuring consistent security policy enforcement and network visibility.
