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Fortinet FC-10-F76E9-211-02-12 rtiCare FG-7060E-9 RMA 4-hour Courier
- Product: Fortinet rtiCare Service
- Appliance Model: FG-7060E-9
- Service Type: RMA (Return Material Authorization)
- Response Time: 4-hour courier
- Purpose: Expedited hardware replacement
- Vendor: Fortinet
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Typically 1-2 handling + 3-7 transit days
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Product Overview
This is a Fortinet FC-10-F76E9-211-02-12 rtiCare service for an FG-7060E-9 appliance, specifically a 4-hour courier RMA (Return Material Authorization) service. It ensures rapid replacement of hardware in case of failure.
Technical Information
| Part Number | FC-10-F76E9-211-02-12 |
| Service Type | rtiCare |
| Service Level | 4-hour courier RMA |
Additional Specifications
| Target Appliance | FG-7060E-9 |
| Manufacturer | Fortinet |
Product Description
The Fortinet FC-10-F76E9-211-02-12 is a specific rtiCare service offering designed for FortiGate FG-7060E-9 security appliances. This service level guarantees a rapid response in the event of hardware failure, ensuring minimal downtime for critical network security infrastructure. The '4-hour courier' designation signifies that upon validation of a hardware issue, a replacement unit will be dispatched via expedited courier, aiming for delivery within four hours. This service is a crucial component of Fortinet's support ecosystem, providing businesses with the assurance of business continuity. The RMA (Return Material Authorization) process is streamlined under this contract, allowing for quick dispatch of replacement hardware without requiring the faulty unit to be returned first in many cases, or with a rapid return process initiated post-delivery of the replacement. This minimizes the time the network is exposed or unprotected. The FC-10-F76E9-211-02-12 service is vital for organizations that cannot afford significant network interruptions. It underscores Fortinet's commitment to high availability for its enterprise-grade security products like the FG-7060E-9, which is a powerful security platform designed for high-performance threat protection and network control.