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Fortinet FC-10-F200F-212-02-12 FG-200F FC RMA Onsite Engr Ext Serv
- Product Type: FortiCare Service Contract
- Service Level: RMA Onsite Engineer Extended Service
- Appliance Covered: FortiGate FG-200F
- Contract Duration: Extended Service (typically 1-3 years)
- Features: Advanced hardware replacement, on-site support, technical assistance
- Part Number: FC-10-F200F-212-02-12
- Vendor: Fortinet
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Product Overview
The Fortinet FC-10-F200F-212-02-12 is a FortiCare RMA Onsite Engineer Extended Service contract for the FortiGate FG-200F security appliance. This service provides advanced support, including hardware replacement and on-site engineering assistance, extending the operational life and security posture of the device.
Technical Information
| Service Type | FortiCare RMA Onsite Engineer Extended Service |
| Covered Product | FortiGate FG-200F |
Additional Specifications
| Vendor | Fortinet |
| Part Number | FC-10-F200F-212-02-12 |
Product Description
The Fortinet FC-10-F200F-212-02-12 represents a comprehensive support and maintenance package designed to ensure the continuous operation and security of a FortiGate FG-200F firewall appliance. This specific contract is an 'RMA Onsite Engineer Extended Service,' which goes beyond standard warranty or basic support. It signifies a commitment from Fortinet to provide a high level of service for critical network security infrastructure. The 'RMA' (Return Merchandise Authorization) aspect implies that if the FG-200F hardware fails, Fortinet will facilitate a streamlined process for replacement. The 'Onsite Engineer' component means that in the event of a hardware failure or complex issue, a qualified Fortinet engineer can be dispatched to the customer's location to diagnose, repair, or replace the faulty equipment. This minimizes downtime and ensures that the security appliance is quickly brought back online. The 'Extended Service' indicates that this contract provides coverage for a period beyond the initial warranty, offering continued protection and support. This type of service is crucial for businesses that rely heavily on their network security devices and cannot afford significant disruptions. It ensures that the FortiGate FG-200F remains up-to-date, functional, and capable of defending the network against evolving threats throughout its operational lifespan.
