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Fortinet FC-10-0060E-284-02-DD FortiGate 60E 1 Year License (FortiCare Elite Support)
- 1 Year License
- FortiCare Elite Support
- For FortiGate 60E firewall
- 24x7x4 Advanced Technical Support
- Hardware replacement with advanced replacement
- Firmware upgrade support
- Access to Fortinet technical experts
- Proactive support and case management
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For government, enterprise, data center, and small business customers.
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Product Overview
The Fortinet FC-10-0060E-284-02-DD is a 1-year FortiCare Elite Support license for the FortiGate 60E firewall. This premium support package provides advanced technical assistance and extended service benefits.
Technical Information
| Product Type | Support License |
| License Duration | 1 Year |
| Support Level | FortiCare Elite |
Additional Specifications
| Appliance Compatibility | FortiGate 60E |
| Support Hours | 24x7 |
| Response Time | 4 hours (for critical issues) |
Product Description
The Fortinet FC-10-0060E-284-02-DD is a 1-year FortiCare Elite Support license, representing the highest tier of technical support offered by Fortinet for its FortiGate 60E firewall appliance. This premium service package is designed to provide organizations with unparalleled assistance, ensuring maximum uptime and optimal performance of their security infrastructure. Elite support goes beyond standard offerings to deliver rapid, expert-level help for critical network security issues. Key benefits of FortiCare Elite Support include 24x7x4 technical support, meaning that critical issues will receive a response within 4 hours, any time of day or night. This rapid response time is crucial for minimizing the impact of security incidents or network disruptions. Additionally, the license typically includes advanced hardware replacement, where Fortinet ships a replacement unit before receiving the faulty one, significantly reducing downtime. It also covers firmware upgrades and provides direct access to senior support engineers and technical account managers. This license is ideal for businesses that cannot afford any downtime and require immediate, expert assistance to maintain their security posture. It ensures that the FortiGate 60E firewall is always running optimally, protected by the latest firmware, and supported by Fortinet's top technical resources. The FC-10-0060E-284-02-DD license provides peace of mind, knowing that comprehensive support is readily available to address any challenges that may arise with the FortiGate 60E security solution.