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HP T4020AA OpenView ServiceCenter C
- IT Service Management (ITSM) software.
- Manages incidents, problems, and changes within IT environments.
- Facilitates service desk operations and support processes.
- Aids in asset management and configuration management.
- Supports ITIL best practices for service delivery.
- Designed for enterprise-level IT operations.
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Key specifications
See full specs ↓- Product Name
- OpenView ServiceCenter
- Part Number
- T4020AA
- Brand
- HP
- Category
- IT Service Management (ITSM) Software
- Functionality
- Incident, Problem, Change, Service Request Management
Documents
Product details
HP Service Center Change Management Floating User LTU
Technical Information
| Product Name | OpenView ServiceCenter |
| Part Number | T4020AA |
| Brand | HP |
Additional Specifications
| Category | IT Service Management (ITSM) Software |
| Functionality | Incident, Problem, Change, Service Request Management |
Description
HP OpenView ServiceCenter, identified by part number T4020AA, is a robust IT Service Management (ITSM) software solution designed to streamline and optimize the delivery of IT services within an organization. It provides a centralized platform for managing the entire lifecycle of IT services, from initial request and incident resolution to problem management, change control, and service level agreement (SLA) tracking. The software is built to support ITIL (Information Technology Infrastructure Library) best practices, enabling IT departments to operate more efficiently and effectively. The core functionalities of ServiceCenter include incident management, which allows for the rapid logging, tracking, and resolution of IT issues to minimize disruption to business operations. Problem management helps identify the root causes of recurring incidents and implement permanent solutions. Change management provides a structured process for managing changes to the IT infrastructure, ensuring that changes are implemented with minimal risk. Additionally, it supports service request fulfillment, asset management, and configuration management, offering a holistic view of the IT environment. This HP solution is targeted towards medium to large enterprises that require a comprehensive and scalable ITSM tool. It empowers IT teams to improve service quality, enhance user satisfaction, and reduce operational costs by automating key processes and providing clear visibility into IT service performance. The T4020AA part number specifically refers to a license or package for this powerful software, enabling organizations to leverage its capabilities for better IT governance and service delivery.
Condition: Refurbished
Free U.S. ground shipping
Typically 1–2 days handling, 3–7 days in transit.
Purchase orders accepted
Government, enterprise, data center and small business.
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