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HP EPICCenter Contact Center Agent Web - Licence - 5 Licence

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HP EPICCenter Contact Center Agent Web - Licence - 5 Licence

SKU EPICCenter
Brand HP
  • Contact Center Agent Web License
  • 5 licenses included
  • Web-based access
  • For use with HP EPICCenter solution
  • Enables agent interaction
  • Scalable for small teams
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Key specifications

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Product Type
Software License
Software Name
EPICCenter Contact Center Agent Web
License Quantity
5
Access Method
Web-based

Product details

The HP EPICCenter Contact Center Agent Web is a software license for contact center agents. It provides web-based access and functionality for agents within a contact center environment.

Technical Information

Product TypeSoftware License
Software NameEPICCenter Contact Center Agent Web

Additional Specifications

License Quantity5
Access MethodWeb-based

Description

The HP EPICCenter Contact Center Agent Web license is designed to provide contact center agents with web-based access to the EPICCenter platform. This solution allows agents to manage customer interactions, access relevant information, and perform their duties efficiently through a web browser, eliminating the need for dedicated thick client applications. This specific offering includes licenses for 5 agents, making it suitable for small to medium-sized contact center teams or for specific departmental needs. The web-based nature of the application simplifies deployment and management, as agents can access the system from virtually any location with an internet connection, promoting flexibility and remote work capabilities. By leveraging the HP EPICCenter Contact Center Agent Web licenses, organizations can enhance their customer service operations with a scalable and accessible solution. It integrates with the broader EPICCenter suite to provide a comprehensive contact center management experience, focusing on agent productivity and customer satisfaction.

Condition: Refurbished

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Typically 1–2 days handling, 3–7 days in transit.

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Government, enterprise, data center and small business.

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