Warranty Info

Warranty Info

100% Quality Assurance:

Quality is one thing that is a non-negotiable in CoreRex policies. Our mantra is to provide our customers with the best that is there in the market and to do this, we carry out a complete check and balance on all our products before any of them is put up for sale. We double-check the products again before any shipment that all our products are original and genuine. We provide “New Sealed” or “Used/Refurbished” and are certified.

100% Price Match Guarantee:

We know the competition is tough in the market and the products are not up to the mark so customers are always wary of ordering online but rest assured, we at CoreRex take it very seriously to provide our customers the best products for the lowest prices possible and hence, we guarantee you that our prices will never exceed that of our competition.

100% Money-Back Guarantee:

We have outlined our return policy very clearly under our “Return Policy” tab so please carefully go through it in case of any inconvenience that you might experience and want to return or exchange the product ordered from us.

Secure Payment and Shipment:

Our commitment to quality is only reflected when our customers trust us and we value our customer’s trust by never allowing anything that could potentially end up in a complaint or a bad review. For this reason, we have specifically chosen a trusted list of suppliers that also share the same values as us. They efficiently make sure that your product is delivered to you on the agreed time safely with our secure payment method. Our verified authorizations are listed as:

McAfee Security, VeriSign Secured.

Free CCIE Technical Support:

We know how confusing this might get sometimes for you when surfing through our website. For this reason, we also offer free Cisco Expert Consultancy Service to our customers for their own learning or technical support. You may even contact us through email, phone, or live chat with one of our representatives.

Return Material Authorization (RMA) Process:

In case you need to return or exchange your product, please request a Return Material Authorization after agreeing to our terms and conditions below. This is mandatory on all our products regardless of the reason for your return.

Items should be returned with all the accessories, manuals, software, and warranty claims in their original packaging and must not be damaged.

When you receive your RMA number, please repack all the items the same way you received them. If the original box is damaged or marked in any way, a restocking fee of 25% may be charged.

Please also avoid writing directly on the packaging or the box.

Also please clearly mention the RMA number and our full official address on the outer box of the package as the package will not be accepted without RMA number verification.

Once the product is received by our supply chain department, you will receive the exchanged product within ten days of receipt of the damaged item.

In case of any discrepancies between your PO and the goods received, please inform us within two days of receipt of the product.